FAQs

Giant Sculptures are a unique and artistic collection of handcrafted sculptures, offering a blend of contemporary art and exquisite craftsmanship to elevate any interior space.

Our Giant Sculptures are meticulously crafted in our dedicated studios located in the UK and Asia, ensuring the highest standards of quality and artistry.

Each sculpture is designed with passion in both the UK, and we proudly ship them worldwide to bring this unique art to your space.

Our bear, gorilla and iconify sculptures are designed primarily for indoor use, but they can be placed outside at your discretion. Please note that using indoor sculptures, outdoors, will void the warranty.

While many customers have successfully displayed their sculptures outdoors, exposure to harsh elements like rain, snow, and salt may cause damage to the finish over time.

We also offer a stainless steel version of our dog sculptures that is specifically crafted for outdoor environments. These stainless steel sculptures are durable and can withstand exposure to elements such as rain, snow, and sun without compromising the finish.

Yes, we offer customisation options for your sculpture.

We can tailor the shape, size, and color to your preferences for an additional cost.

Please reach out to us via email, phone, or WhatsApp, and our team will be delighted to assist you with your requirements.

Our sculptures are crafted from high-quality resin, ensuring they are both lightweight and stable.

The finishing touches are applied with precision, using techniques such as electroplating, water transfer, or hand painting to achieve a luxurious and durable surface.

To care for your Giant Sculpture, gently dust it with a soft cloth. Avoid using harsh chemicals or abrasive materials, as these can damage the finish.

For a deeper clean, use a slightly damp microfiber cloth, never wet, to maintain its pristine appearance.

We accept a wide range of payment methods to make your shopping experience as convenient as possible, including Klarna, American Express, Apple Pay, Discover, Google Pay, Mastercard, Maestro, Shop Pay, UnionPay, and Visa.

To ensure the security of your purchase, we sometimes require ID verification for orders flagged as medium or high risk for fraud. We’ve partnered with Verdict (also known as ReadID), a trusted identity verification service, to securely verify your government-issued ID.

ReadID uses advanced encryption to protect your data, ensuring that your information is handled with the highest level of security and privacy. Rest assured, the process is simple, secure, and designed to protect both you and our business from fraudulent activities.

For more information, you can visit Verdict's website.

For our 50cm sculptures:
These are shipped by air freight. For UK deliveries, expect them to arrive 3-5 business days after dispatch, provided the sculpture is in stock. International customers can expect delivery within 7-10 business days after dispatch.

For our 135cm+ sculptures:
These are shipped by sea freight. Manufacturing takes approximately 2 weeks. Once completed, shipping by sea freight can take 6-8 weeks to reach the destination port. From there, allow an additional 1-2 weeks for delivery from port to your door. It is essential that you liase swiftly with the courier to prevent being charged storage costs.

For more information please visit our shipping page.

Yes, we ship internationally on a daily basis to our global clients. International shipping rates are automatically calculated automatically at checkout.

For more details, please visit our shipping page.

Your sculpture is carefully packaged to ensure its safe arrival. It is encased in custom-molded foam, placed within a double-layered cardboard box for added protection.

For our 135cm+ sculptures, the box is further secured with a wooden support frame, providing an extra layer of stability during transit.

Yes, we do accept returns in certian circumstances, but please note the following conditions:

• All returns are subject to a 25% handling charge.
• The customer is responsible for returning the sculpture to us in its original packaging and original, in re-sellable condition.
• We do not accept returns on custom-made or made-to-order sculptures.
• Returns are not accepted for our 135cm or larger sculptures.
• The item must be in original condition and packaging.

For our full returns policy visit our returns page.

Your sculpture is carefully packaged to ensure its safe arrival. It is encased in custom-molded foam, placed within a double-layered cardboard box for added protection.

For our 135cm+ sculptures, the box is further secured with a wooden support frame, providing an extra layer of stability during transit.

If your sculpture arrives damaged, please notify us in writing via email within 3 working days. If you notice any damages upon delivery, be sure to note this with the delivery driver when signing.

Do not dispose of the packaging or the sculpture. Take detailed photos of the damaged box and sculpture, ensuring the box label is visible in at least one photo.

Please be aware that damages reported outside the 3 working day timeframe we cannot assist with, so it's important to inspect your sculpture as soon as it arrives.

For more information visit our returns page.